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Health And Safety Plan

We are proud to announce that our Hotel has adopted a new high-end protocol of medical sterilization technology to sterilize and disinfect on a daily bases rooms and facilities, using UVC STERILIZER PRO+ PULSED.   Our disinfection protocol predicts a powerful power of UVC radiation which is used by Hospitals to disinfect operations rooms before every surgery.

 

Layout and design of our “Village” is ideal for safe distancing of our guests:

  • All suites have external private entrance
  • Most communal areas are open-air
  • Guests have the option to move around the Village without using public areas
  • Suites provide sizeable private balconies and terraces

 

Covid-19 has made an enormous impact on our lives. Thankfully, prompt action and notable efforts by the Greek state and its citizens led to the effective containment of the virus and made our country an example highlighted on international media.

 

We are open for the 2020 season with optimism, after lots of planning, preparation and attention to detail.

 

Being always concerned about our guests’ and personnel’s wellbeing and having as priority your safety, we remain committed to 5 star premium standards and we have complied with all necessary measures set by the Government and even have taken additional steps. We stay up to date following the guidelines set by The World Health Organization and the National Public Health Organization  

 

This is a completely new situation for all of us, and a tremendous challenge to meet this new reality in tourism and hospitality. We will all have to adapt and we ask for your understanding and patience as you will be requested to follow global rules against Covid-19. Things will be different. You may have to wait a little longer, be more mindful, and follow specific procedures.

 

We know what holidays with your friends and loved ones mean to you.

We’ll be here to make sure you relax, recharge and dream the way you want to.

We will do our best to maintain our unique greek hospitality character and guest–centered philosophy.

We welcome you to bask under the greek sun with a smile!

Greece is well known for its strong tourism background and commitment to hospitality throughout the centuries.

 

We look forward to welcoming you again!

Till then, stay safe.

 

Hotel health and safety information plan

 

Our Cleanliness Policy: 

We take care of you making sure you feel safe

Surgically sterilized rooms, public areas, mini bus by covid-19 Sterilizer Pro+ (UVC Technology) using the latest high technology equipment with 99.9999% sterilization standard.

 

In ROOM

  • Surgically sterilized with UVC Sterilizer Pro+
  • Upon your reservation, you will have to declare whether you would like to have your room cleaned
    A. If yes, how often (every day/every 2 days/every 3 days)
    B. If no, if you would like to have your clean linen in a bag and how often
  • Enhanced in-room cleaning using EcoLab covid-free certified products
  • Complete disinfection of all high touchpoints
  • Disinfectant dispenser in room
  • In order to avoid unnecessary contact to surfaces, we have removed some decorative items in the rooms as well as unnecessary bedspreads.
    Extras are supplied upon request
  • A/C cleaning and disinfection
  • All methods and cleaning products are non-toxic and non-allergenic

 

In PUBLIC AREAS & POOL AREA

  • We have tightened up the cleaning cycles and disinfect surfaces in public areas with special attention to restrooms
  • Regular sanitization of door handles, surfaces and buttons with Ecolab Oasis Premium 20 specialist disinfectant
  • Disinfection of sunbeds, tables & chairs after each sitting
  • We have removed decorative items in order to disinfect surfaces more efficiently

 

In KITCHEN SAFETY

  • We store and process our food and beverages in accordance with the current HACCP requirements
    and additional official recommendations for food safety
  • Robust ISO 22000:2005-certified kitchen protocols further enhanced
  • All employees in the kitchen use personal equipment (masks, gloves, sanitation products)

 

Being certified by  TUV Austria, our hygiene and cleanliness standards remain high and we constantly take measures to ensure the safety of our guests and staff. On an everyday basis, we make sure all necessary actions from handwashing hygiene and cleaning product specifications to guest room and common area cleaning procedures are taken. 

 

In the links below you can see our Multilingual TUV Austria Certifications:

 

 

Staff

Safety, health and well-being of our guests, partners and employees have always been our top priority

  • Is trained on hygiene and prevention measures
  • Wearing a face shield is obligatory for our employees
  • Equipped with masks, gloves and sanitation products Thermal Controls
  • Regular thermal controls to all employees. Staff will be measured at the beginning of each shift
  • Each employee has signed and accepted terms of individual responsibility when hired
    in order to guarantee everyone’s safety
  • Supervised during their shift on protocols by controller

 

General Guideline PrinciplesGeneral Guideline Principles

  • Reduced points of access and limited designated entrances
  • Social distancing measures between guest and employees
  • Social distancing specifications and markings
  • Disinfectant dispensers in public areas
  • Awareness campaign information leaflets and special signs across areas
  • To avoid any health issues that may be caused from goods and/or services brought from third parties and consumed in-house we do not allow off-property food delivery services or other services
  • Doctor on call 24/7 to provide special care to our guests

 

Front DeskFront Desk

We welcome you with a face shield. The look is still quite new,
but our smile is as warm as ever … as you can see

  • Non-invasive, touchless temperature measuring device. Thermal control of guests entering reception
  • Simple and fast check-in and check out. It’ s possible to easily check in, check out and pay your hotel bill from anywhere
  • Upon arrival guests, will be handed Health & Safety supply pack (face shield, disinfectant, information leaflet)
  • Visible safety signage and Plexiglass Protective Workplace Barriers
  • Social distancing measures between guest and employees
  • Guest Relations services
    In order to avoid crowding or any irritation at the Reception area Guest Relations Department would be more than happy to assist you
    between 9.00-15.00 & 18.30-10.30
    by phone (120)
    or online by messenger Minois Guest relations https://www.facebook.com/profile.php?id=100017050396397&ref=br_rs
    or by email: pr@minois-village.gr
    Printed material with information regarding your stay (beaches, restaurants, activities, car rental) will be handed on arrival
  • Transfer from airport/port per car or minibus, thoroughly disinfected after each use
  • Number of guests allowed by law
  • Disinfection of transfer bus after each transfer
  • Disinfection and specific management of luggage before placing it in your room
  • Advance checkout is available to guests – bills prepared without physical contact
  • Prioritization of payment by contactless credit card
  • Disinfection and sterilization of magnetic room keys, pens, credit cards after each use.
    Everything handed to you will be disinfected and handed over to you with disposable gloves

 

Breakfast

  • Reduction of seating capacity & arrangement of tables in 2 meters’ distance as decreed by law
  • In order to avoid crowding please check our buffet and fill in the morning card set on your table
    so our waiters will serve you without having you to wait on queue
  • Breakfast is served 8.00 – 11.30 

 

Restaurants & Bars

  • Reduction of seating capacity & arrangement of tables in 2 meters’ distance as decreed by law
  • Disinfection of tables and chairs before and after sitting
  • Hand sanitizer dispensers
  • Non-invasive, touchless temperature measuring device
  • Thermal control of guests entering restaurant
  • High standards of food safety and hygiene – HACCP
  • Menus available through contactless QR Codes or printed with plastic cover as to be disinfected after each use

 

Pool

Shower before and after using the pool is obligatory every time you use the pool

  • Proper operation, maintenance, and disinfection of pool as decreed by law
  • Number of swimmers as decreed by law
  • Disinfection of lounge chairs after each sitting by steam vacuum cleaner
  • Arrangement of sun beds and furniture in order to maintain social distancing

 

Spa & Gym

while maintaining the appropriate distance rules and increased hygiene measures
Using Spa & Gym facilities strictly by appointment

  • Surgically sterilized with UVC Sterilizer Pro+ frequently during the day
  • Alternative options for workouts such as outdoor wellness & fitness programs, yoga, jogging and more
  • Cleaning and sanitation of all surfaces / door handles / sport equipment after each use

 

Guests

Stay safe with us. We have taken care of every small detail in order to keep you safe.
Please be with us.

  • Wearing a face shield is obligatory for our employees
    We suggest that you wear a mask when you are around other people in the hotel premises or when you visit crowded areas in town
  • Please respect the distance markings in the lobby and in all public areas in case there is a waiting time
    Maintain social distancing at all times
  • Wash and disinfect your hands frequently. Keep your hands disinfected when you are in public areas
  • Avoid touching eyes, nose & mouth
  • Cover your mouth & nose of your sneeze or cough
  • Change into clean clothes when in your room
  • In case you are not feeling well, stay in your room and call the reception
  • Doctor on call 24/7, reception 24/7
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